Diploma in
Front Office and Housekeeping

First Impressions. Spotless Stays. Perfect Hospitality.

1 Years Full Time
Apply Now icon | GHRU Amravati
GHRU Amravati

About Course

The 1-year Diploma in Front Office and Housekeeping at G H Raisoni University, Amravati is a specialized program designed to transform students into skilled hospitality professionals. It offers a direct route to operational roles in the thriving hospitality industry by placing practical guest handling techniques and housekeeping management at its core.

As they say, first impressions play a very crucial role. The front office department is what guests first interact with, which is the reception area where they convey all their requests and concerns. The housekeeping department is responsible for fulfilling the client's desires and making them comfortable. Both of these departments work together to deliver the best of services.

The curriculum blends foundational front office operations with specialized housekeeping management, including Guest Handling & Reservation, Tariff Structure, Cleaning Organization, Care of Different Surfaces, Inter-Departmental Relationship, Hygiene & Sanitation, and Business Communication. Students learn to master guest relations, room maintenance, supervision, sanitation, decoration, and the nuances of running a successful hotel operation in a fast-paced hospitality environment.

One of the program's unique aspects is its insistence on practical learning through well-equipped training modules, live service projects, mandatory industrial training, and direct mentorship from experienced hospitality professionals. This hands-on approach ensures students graduate not only with theoretical expertise but also with the confidence to deliver exceptional guest experiences in real-world hospitality establishments.

Those who complete the Diploma in Front Office and Housekeeping at GHRU will be ready to fulfill careers as Front Office Executives, Housekeeping Supervisors, Receptionists, Reservation Agents, Guest Relations Officers, and Room Attendants. They are in demand in hotels, guest houses, travel agencies, resorts, cruise ships, airlines, and banquets, where professional service excellence drives customer loyalty and business success.

Read More
Rawry | GHRU Amravati

Objectives of the Program

  • Develop Skilled Hospitality Professionals – Equip students with core front office principles, housekeeping techniques, and guest handling knowledge to excel in hospitality establishments.
  • Build Mastery in Core Front Office & Housekeeping Competencies – Impart in-depth knowledge of guest handling, reservations, cleaning organization, surface care, sanitation, and inter-departmental relationships.
  • Enable Real-World, Project-Based Application – Provide rigorous hands-on learning through practical training modules, live service events, and mandatory industrial training for seamless industry transition.
  • Foster a Skill-Driven Career – Ensure every student graduates with a proven ability to handle front desk operations, manage housekeeping activities, and demonstrate professional service etiquette.
  • Prepare for High-Demand Hospitality Careers – Train students to be industry-ready as Front Office Executives, Housekeeping Supervisors, Receptionists, and Guest Relations Officers.

Study at Raisoni for a successful future & drive your career in the right direction with our Diploma in Front Office and Housekeeping

Apply Now

Future of Front Office and Housekeeping

₹2,50,000 – ₹5,00,000/Year* GHRU Amravati

In India, Front Office and Housekeeping professionals with 1-3+ years of experience earn varying salaries based on location, establishment type (luxury hotel, resort, guest house), and skill specialization.

15-20% Industry Growth GHRU Amravati

According to industry reports, the Indian hospitality and tourism sector is projected to grow significantly, driven by increased domestic travel, international tourist arrivals, and expansion of organized hotel chains.

1.5 Million+ Job Opportunities GHRU Amravati

Over 1.5 million job openings are projected for Front Office professionals, Housekeeping Executives, Receptionists, and Guest Relations Officers in hotels, resorts, travel agencies, and cruise lines .

Eligibility

  • Educational Qualification Completed Class 12 (10+2) from a recognized board.
  • Required Subjects: No compulsory subjects. Candidates from any stream (Science, Commerce, or Arts) are eligible.

Key Details

  • One Year (1) course with practical training and mandatory industrial exposure.
  • Center of Excellence in Front Office & Housekeeping Operations.
  • Well-equipped training modules combining hands-on practical training with Hospitality Management Theory.
  • Incubation centre for financial support in hospitality startups and guest house ventures.

Admission Procedure

  • Notification: The University announces the admission cycle on its website, notice boards, newspapers, and other public platforms. Stay updated to ensure you don't miss key dates.
  • Application Submission: Fill out the application form with accurate details. Attach all required documents. Applications can be submitted online through the official university website.
  • Shortlisting & Selection After the application deadline, a shortlisted candidates list is published on the University website and notice boards, or students are notified directly.
    • Selection Criteria:
    • Merit based on Class 12 marks
    • Personal Interview (to assess passion for the culinary field)
    • Basic culinary aptitude
  • Provisional Admission (If Awaiting Final Semester Results) You can apply even if your Class 12 results are pending. If shortlisted, you will receive provisional admission, but you must:
    • Submit your previous year's mark sheet as proof of eligibility.
    • Provide your final Class 12 mark sheet within one month of admission approval.
    • Failure to submit the final mark sheet on time will result in cancellation of provisional admission.

Application Rejection Scenarios

  • You fail to meet the eligibility criteria.
  • The prescribed fee is not paid.
  • The form is incomplete, including missing signatures (candidate/parent/guardian).
  • Required documents are not submitted on time.
  • You fail to clear the Personal Interview.
  • Enrolment: Once all documents and fees are submitted, you will be assigned a University enrollment number, officially marking the start of your journey at G H Raisoni University, Amravati.

Scholars are required to present original documents alongside FOUR sets of attested photocopies upon admission.

    Required Documents:

  • Class 12 Marksheet (HSC or equivalent)
  • Class 10 Marksheet (SSC)
  • Passing Certificate / Board Certificate of Std. 10th / SSC
  • School Leaving Certificate / Transfer Certificate
  • Nationality Certificate
  • Domicile Certificate (if applicable)
  • Aadhar Card (Photocopy)
  • Entrance Exam Score Card (if any)
  • Portfolio of relevant experience (if applicable)

    If Applicable:

  • Caste Certificate with Category
  • Non-Creamy Layer Certificate (valid)
  • Migration Certificate (for boards other than M.S. Board)
  • Eligibility Certificate (for other than M.S. Board; must be submitted within ten days from the date of admission)
  • Income Certificate
  • Gap Certificate

Core Skills

  • Front Office Operations & Management
  • Guest Handling & Reservation Management
  • Tariff Structure & Billing
  • Housekeeping Operations & Supervision
  • Cleaning Organisation & Surface Care
  • Sanitation & Hygiene Standards
  • Inter-Departmental Coordination
  • Guest Relations & Communication
  • Room Maintenance & Decoration
  • Hospitality Management Theory

Career Opportunities

Depending on prior industry experience and domain expertise, graduates typically align with the following trajectories:

Entry Level
  • Front Office Associate
  • Housekeeping Attendant
  • Receptionist
  • Reservation Agent
  • Guest Relations Executive Trainee
  • Room Attendant
Mid Level
  • Front Office Executive
  • Housekeeping Supervisor
  • Duty Manager
  • Reservation Manager
  • Guest Relations Officer
  • Floor Supervisor
Senior Level
  • Front Office Manager
  • Housekeeping Manager
  • Assistant Hotel Manager
  • Guest Relations Manager
  • Banquet Manager
  • Hospitality Entrepreneur (Guest House / Resort Owner)

Future Studies Options

There are several postgraduate programs and degrees you can pursue after completing Diploma in Front Office and Housekeeping , which are as follows:

Postgraduate Diplomas (PG Diploma)

PG Diploma in Hospitality Management PG Diploma in Hotel Management PG Diploma in Front Office Management PG Diploma in Facility Management

Bachelor's Degrees (Lateral Entry)

B.Sc. in Hospitality Studies / Hotel Management B.A. in Hotel Management BBA in Hospitality & Tourism Management

Specialized Certifications

Certificate in Front Office Operations Certificate in Housekeeping Management Certificate in Guest Relations Certificate in Hospitality English & Communication Certificate in Facility Management Certificate in Hotel Revenue Management

Diploma Progressions

Advanced Diploma in Hotel Management Diploma in Hotel Management (full program with additional duration)

Top Recruiters

FAQ

Can I apply for a Diploma in Front Office and Housekeeping if I am from a Commerce or Arts background?

Yes, absolutely. The program is designed for hospitality enthusiasts from any stream. You do not need a science background. For Open Category students, a minimum of 45% marks in 12th is required, and for Reserve/Category Students, it should be a minimum of 40% in 12th .

Admission is primarily merit-based on your Class 12 marks followed by a personal interview. However, a valid score in NCHMCT JEE or any state-level hospitality entrance exam can strengthen your application .

The Diploma in Front Office and Housekeeping is a 1-year full-time course, which includes practical training and industry exposure .

Graduates can work as Front Office Executive, Housekeeping Supervisor, Receptionist, Reservation Agent, Cashier, or Guest Relations Officer in hotels, guest houses, travel agencies, and resorts .

Yes. The program includes mandatory industrial training/internship in reputed hotels and hospitality establishments to ensure students gain real-world experience and are job-ready upon graduation .

Yes. The course provides foundational knowledge in front office operations, housekeeping management, guest relations, and inter-departmental coordination, which are essential for entrepreneurship. The university's incubation centre also supports hospitality startups.

Kimba

Applications of admission are now
open for academic year 2026-2027

Apply Now
Apply Now